Incept’s CEO, Sam Falletta, was recognized as part of the 2016 Smart 50 by Smart Business Magazine. The Smart 50 Awards recognize the top executives of the 50 smartest companies in the region for their ability to effectively build and lead successful organizations.

"It’s an honor to work with such an extraordinary staff everyday," Sam Falletta, states. "The fact that we’ve been recognized as one of the smartest businesses in NE Ohio is a testament to the collective intelligence we’ve gathered on our team and I’m incredibly honored to be included with other leaders and organizations we look to for guidance and direction.”

Falletta has dedicated the last two decades to building Incept into a leader in the customer engagement industry, working with companies like Ford, Honda, Microsoft, and the American Red Cross. After more than 20 million conversations with their clients’ customers, Incept has become a leader in helping companies save millions of dollars through the retention and acquisition of customers, as well as saved lives (literally) through blood donation recruitment.  Sam has not only developed a leading organization externally, but internally as well. The leadership team encourages Incept employees to be the best versions of themselves by giving the company a youthful appeal with progressive policies, no dress code, community involvement and more.  This dedication to company culture has become part of Incept's success.

Falletta will be recognized for his accomplishments along with Bill Priemer of Hyland, Joe Pulizzi of Content Marketing Institute, Frank Jackson, the Mayor of Cleveland, and many more.

All 50 winners will be honored at a special celebration on July 12 in Mayfield Heights. For more information, please visit http://www.sbnonline.com/events/smart50/

ABOUT INCEPT

Incept is a multi-channel contact center that will strengthen the relationship between our clients and their customers with every interaction. Please visithttp://www.inceptresults.com/.

ABOUT THE SMART 50 AWARDS

The Smart 50 Awards recognize the top executives of the 50 smartest companies in the region for their ability to effectively build and lead successful organizations. All 50 winners will be honored at a special celebration in 2015 and three organizations will receive specialty awards for their achievements in three category areas – innovation, impact and sustainability. Additionally, all guests will be treated to a keynote address on what it takes to lead a successful “smart” company. Please visithttp://www.sbnonline.com/wp-content/uploads/2015/09/sb_Smart50Awards.pdf

INCEPT CONTACT

Sam Falletta

CEO

4150 Belden Village Street NW Suite 205

Canton, Ohio 44718

Sam.Falletta@inceptresults.com