Top Rated CX Solution

Client Testimonials

Incept exists to help our clients conduct meaningful conversations and develop deep relationships with the people most important to them every day.

Our commitment to providing superior customer service on behalf of our clients has led to a ninety-four percent satisfactory partner rating.

Here’s what a few of our clients have to say about their experience with Incept.

 

“Incept is an important part of our Sales and Marketing Team with their main focus on prospecting and building awareness. Incept is professional, adaptable, and provides the consistent effort and data that would be hard for us to recreate on our own internally. Having Incept assist us on the front end of the sales pipeline allows our internal staff to focus on the middle and end of the pipeline. We are in the B2B space with a long, multi-year sales cycle and having Incept as part of our team has allowed us more opportunities with potential clients.”

- Current Incept Client


“Working with Incept has super-charged our lead generation efforts!  They have been able to use their systematic approach to consistently deliver high quality leads for our sales people.  They have an uncanny ability to get in touch with key decision makers and discover critical pieces of information.  Their communication skills with the team are impeccable.  I never have to wonder what is next, what stage they are in, or how they have progressed.  They are always eager to take on additional challenges and their extended capabilities have helped revive sales process work streams for us that were collecting dust.  I look forward to seeing how our sales will continue to grow as a result of their efforts.”

- Current Incept Client


“We view the Incept team as part of our team! They have worked side by side with us to continually refine our approach to generate high quality leads.”

- Current Incept Client


“Incept has helped our sales efforts by providing consistent, professional outbound phone calls. They are truly a part of the team that is invested in what our company does and works with us to ensure we are moving forward in the right direction. We could not have created the same results in-house because of the daily, unexpected needs that pop up in the work place. Incept is able to replicate consistent efforts that are needed for success.”

- Current Incept Client


“I am delighted to recommend Incept as an outsource partner.  I have been in the call center industry as a consultant, client call center manager, and outsource call center manager for over 30 years.  Compared that entire, huge sample, Incept’s performance is outstanding.  First and foremost, they are completely ethical in their treatment of clients and employees.  It is sad for the industry that this gets top billing, but Incept resists the temptations to cut corners the way most outsourced operations do.  They do not overpromise in the sales process or during the engagement.  If they cannot do something, they tell you, and if they are not sure, they tell you.  You can just take their word for it – you don’t have to filter their answers or guess the real meaning.  Their operations staff and agents are dedicated and excellent.  They will accept your approach if it makes good sense to them, and often make recommendations to improve your approach.  Their client services are the best I have seen, and their IT team is responsive, careful, and knowledgeable.  Billing is accurate and pricing is reasonable.  Can’t go wrong!”

- Current Incept Client


“Great company with a staff that is hard working and cares. Personally work with them and have been very impressed with the level of attention and detail. Highly recommend.”


“Incept is a top notch company. Their performance is excellent, their support is even better, and their ethics — the most important point to me — are above reproach.”


“I’ve had the pleasure of working with Incept Results to implement DailyPay the leading earned wage access provider in the market. Incept Results is a first-in-class organization. Extremely professional, solutions-oriented and a partner in every sense of the word. I therefore give Incept Results my highest recommendation and encourage any potential customers to join their growing list of partners!”