Inbound CX Solutions

Your relationship with your customers is one of the most important things in your business. We approach customer care with the goal of strengthening your relationship with every touch point.

• Customer service and customer care

• Email support

• Sales and order processing

• Technical support and help desk

• Live chat support

• Reservations and appointment setting

• Social media inquiries 

Our Approach To New Partnerships

Our distinction is a listen before you lead approach that puts customers at the center of everything we do. By understanding your objectives, we are able to customize a strategy that brings customers to you. By knowing what motivates customers, we can ensure the right message is delivered, strengthening the relationship with your customer or prospect at every touch point.

SOME OF THE BENEFITS OF OUR TELEMARKETING SERVICES INCLUDE:

• Custom IVR

• Expert call center personnel

• Cost effective operations

• PCI DSS Compliance

• Thorough analytic reporting

• Compliance with industry regulations

CX Distinctions

Incept is PCI DSS Compliant, an active member of the Professional Association for Customer Engagement, has an A+ rating by the Better Business Bureau, and a top rated company culture.