Sam Falletta Featured as Panelist at Professional Association for Customer Engagement Convention

Incept President and CEO Sam Falletta was given the honor of sitting on a panel for the discussion, "Process, Metrics, and Scaling Social Media for B2C2B Lead Generation" at the Professional Association for Customer Engagement's 2012 Convention & EXPO held in Hollywood, FL April 29 - May 2, 2012. (PACE was formerly known as the American Teleservices Association).