Incept was ranked 6th mid-sized workplace on Northeast Ohio's Top Workplaces 2015 list by WorkplaceDynamics. This is the fourth time in the last five years Incept has been voted among the top places to work. The award is unique in that it is based completely on employee nominations and surveys.

Incept's President and CEO, Sam Falletta, was awarded the Spirit of Philanthropy Award at the 2015 PACE Convention & Expo Awards Luncheon in Atlanta, Georgia. Falletta was chosen for this award because he exemplifies the spirit of philanthropy by inspiring his company through his involvement in the community through contributions of service, time, leadership and monetary donations.

Incept has been named a winner of the CUSTOMER Top 50 Teleservices Outsourcing Award by TMC. The team at Incept is honored to be ranked among the best - 15th Domestic Inbound Call Center, 6th Domestic Outbound Call Center, and 15th Global Aggregate Call Center. With a 30 year history of excellence, these rankings have become the benchmark for businesses seeking high-capacity teleservices agencies.

Incept was named the winner of the Professional Association of Customer Engagement Ohio Valley Chapter sponsored contest called, Contest of Contests. Each participant was given just ten minutes to present their company's employee incentive program to a panel of expert judges. Each program was judged based on originality, hype, effectiveness, reach, focus, and alignment.

Incept was named as one of the 25 Coolest Tech Companies in Northeast, Ohio in 2014. Presented by Inside Business Magazine, the Cool Tech Awards set out to showcase the success of technology of businesses in the region each year.  

"I am so honored that Incept has been named as part of such an incredibly successful list of honorees from Northeast, Ohio," Falletta states. "Our dedication has always been to help people become the best version of themselves, so when we are awarded with an ‘Employee Growth Award,' it really has a special meaning to us."

Incept is proud to announce the addition of a new Chief Operating Officer. Adam Snyder joined the Incept family in early October and will be an integral part in leading the organization through growth and success. As the new COO, Snyder will be responsible for instituting best practices and processes throughout the company, as well as building on the award-winning culture at the center of the company's growth.

"We are so honored and excited about this award," Falletta states. "This is a great opportunity to remind ourselves that the work we do every day not only saves lives and saves businesses money, but the revenue we generate as we execute this work also is used to make a difference in the lives of so many locally, nationally, and internationally."

Incept is proud to announce the addition of a new Senior Account Executive. Steve Kieffer's strong operations background provides him with first hand expertise in making campaigns work at an exceptional level. In his new role Kieffer will be responsible for leading Incept clients through several changes and growth in the upcoming year.

Smart Business is pleased to announce the 2014 Class of the Cascade Capital Corporation Business Growth Awards. This is a noteworthy achievement since the Business Growth Awards honor companies from our seven-county service area that have achieved superior growth in sales and/or employment over the past five years.